Helvetia Training Partners Privacy Policy

This privacy policy describes how Helvetia Training Partners collects, uses, and protects your personal data when you use our site or interact with our online platform and services related to corporate training and HR consulting, including professional interviewing techniques courses, hiring interviewer workshops, candidate assessment training, HR best practices consulting, leadership development, team building programs, communication skills training, and executive coaching.

Information We Collect

We collect personal data you provide directly to us when you use our site, register for services, sign up for newsletters, request information, fill out forms, or communicate with us. This information may include your name, email address, phone number, job title, company name, and any other information you choose to provide.

We may also collect certain information automatically when you visit our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the personal data we collect for various purposes, including:

• To provide, operate, and maintain our services
• To process your requests, inquiries, and orders
• To communicate with you, including responding to your questions and providing customer support
• To send you information about our services, promotions, and events, where you have requested or consented to receive such communications or where we have a legitimate interest to do so
• To personalize and improve your experience on our site and with our services
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, prevent, and address technical issues, fraud, and other illegal activities
• To comply with legal obligations and protect our rights and property

Lawful Basis for Processing

We process your personal data based on one or more legal bases, depending on the purpose for which the data is collected:

• Your consent: We may process your data based on your explicit consent for specific purposes.
• Performance of a contract: We may process your data where it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: We may process your data where necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests. These legitimate interests may include improving our services, marketing, and preventing fraud.
• Legal obligation: We may process your data where necessary to comply with a legal obligation.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• With service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are obligated to protect your data and only use it for the purposes we instruct.
• To comply with legal obligations, such as responding to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
• With your consent or at your direction.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Rights

Depending on your location and applicable law, particularly under the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal data, including the right to:

• Access your personal data
• Request correction of inaccurate personal data
• Request erasure of your personal data
• Object to the processing of your personal data
• Request restriction of processing your personal data
• Request data portability
• Withdraw your consent at any time where we rely on consent to process your personal data. This will not affect the lawfulness of processing carried out before you withdraw your consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page, and the changes will be effective when posted. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Helvetia Training Partners
10 Pfingstweidstrasse
8005 Zurich
Switzerland